Technical Support Engineer

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Company: Zoho Corporation — Pune

Location: Pune

Type: Full-time / Hybrid

About the Role:Provide internal / external support for software products, troubleshoot issues, escalate as needed.

Responsibilities:

• Resolve tickets related to software issues.

• Liaise with product/dev teams.

• Document solutions and learnings.

Skills / Qualifications:

• Good problem solving.

• Familiarity with software support tools.

• Communication skills.