Customer Service Manager

Location : Indore

Department

Operations and Services

Job posted on

Sep 20, 2025

Employee Type

Full Time

Experience range (Years)

0 - 0

Supervise and support to Money Officer in performing his duties regarding cash management and contribute to verify transactions in real time.

Promotes and cross sell the bank’s products and services

Ensuring high level of customer service to enhance the banking experience of customers

Spots opportunities for cross-sales and monitors leads from staff to maximize sales

Responsible for all Money Officer activities being done on daily basis

Assist to BOSM to fulfil and carry out necessary Branch and Bank objects and goals

Counsels Money Officer staff on personnel issues and encourages empowerment to enhance their skills

Monitors authenticity of instruments and safeguards the bank from fraudulent payments

Monitors whether transactions are within the purview of operational guidelines

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