Amdocs CES Consultants

BANGALORE, Infosys Limited

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Educational Requirements

Bachelor of Engineering,BTech,Master Of Engineering,MTech

Service Line

 Application Development and Maintenance

Responsibilities

 • Strong working knowledge in Amdocs CES Billing System, particularly Customer Billing Product (CBP) and its subcomponents. • Solid Billing domain knowledge is a must, including: o Postpaid Billing o Prepaid Billing o CDR processing and usage flow o Rating and Discounting o Bill Generation and Invoicing o Payments, Collections, Adjustments, and Journaling • Good understanding of Amdocs CES Billing configuration, including product offers, rate plans, account hierarchies, and billing cycles. • Experience with Amdocs billing operational tasks, such as billing cycle execution, job scheduling, and financial transaction processing. • Strong experience in systems design and development in large-scale billing environments. • Experience in Service Management within an IT/Telco operations setup, including incident and problem management. • Exposure to other OSS/BSS systems such as Amdocs CRM, Ordering, Mediation, and optionally Prepaid/Charging systems (e.g., OCS) is a plus. • Hands-on experience with UNIX/Linux systems, and strong familiarity with SQL, Oracle databases, and working knowledge of WebLogic/Web Servers. • Proficient in incident and service request handling, from triage to resolution, within agreed SLA timelines. • Comfortable working with cross-functional and cross-cultural teams, especially when delivering services to international telecom operators.

Additional Responsibilities:

 Across all Infosys DC locations

Technical and Professional Requirements:

 • Primary skills:Technology->CRM->Amdocs

Preferred Skills:

 Technology->CRM->Amdocs->Amdocs Cramer