Customer Service Manager

Location Indore MP.
Department
Operations and Services
Job posted on
Sep 20, 2025
Employee Type
Full Time
Experience range (Years)
0 - 0
Supervise and support to Money Officer in performing his duties regarding cash management and contribute to verify transactions in real time.
Promotes and cross sell the bank’s products and services
Ensuring high level of customer service to enhance the banking experience of customers
Spots opportunities for cross-sales and monitors leads from staff to maximize sales
Responsible for all Money Officer activities being done on daily basis
Assist to BOSM to fulfil and carry out necessary Branch and Bank objects and goals
Counsels Money Officer staff on personnel issues and encourages empowerment to enhance their skills
Monitors authenticity of instruments and safeguards the bank from fraudulent payments
Monitors whether transactions are within the purview of operational guidelines